The certification program has been designed to recognize those individuals who understand that professionalism is more than joining an association.  In order to attain and retain the CPS designation, one must meet the specific criteria set forth in the certification document.
We are committed to the concept that professionalism is a continuing process that sets the professional and ethical standards for our industry.  As evidenced by the requirements, we greatly value continuing education and community involvement and encourage association participation that will continue to build our worldwide member base.  Attaining the designation as a Certified Personal Shopper will indicate a member has agreed to further her/his professionalism in both the business arena and the collegial atmosphere of the retail industry.
A Certified Personal Shopper  may use the designation in their business to indicate a level of professionalism conferred upon them by the PSA  governing body.
We encourage all members, from your first day as an PSA  member, to aspire to become a Certified Personal Shopper.  Our association and indeed, our profession as a whole, must have a strong voice in making certain our profession upholds the highest ethical standards and behaviors.

  • The Certified Personal Shopper (CPS) must meet the following criteria:
  • Be a premium member of the PSA. 
  • Be an PSA  premium member in good standing and keep yearly dues current (within 30 days of renewal).
  • Provide PSA proof of business, where required, showing a period of no less than three years business operation.
  • Sign the PSA  Code of Ethics statement.
  • Complete the PSA  approved continuing education, including PSA seminars. Proof of attendance as a member or presenter at a professional conference, business seminar or other professional educational opportunity is required. Presenting at the PSA  professional conference, attending PSA  professional conference or serving as a PSA  Board member or committee chair may be credited toward continuing education.
  • Continuing education can also include business webseminars, seminars, conferences and other business meetings in complimentary industries.
  • Obtain two letters of recommendation from paying clients.
  • An individual who attains the certification but subsequently fails to meet the stated criteria over a year shall have their certification suspended until the criteria has been met.
  • Once the application has been approved, we will email you the official Certified PSA logo and will add you to our list of Certified Personal Shoppers.





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